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 Northwest Vista College Library
1st Floor, Redbud Learning Center (RLC)
3535 N. Ellison Dr.
San Antonio, TX 78251
Mon - Thur: 7:30am to 4:30pm
Fri: 7:30am to 4:00pm
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Welcome to the Student Toolbox

This page is designed to help guide students to the proper reporting process for complaints, grievances, and other misconduct.

Click here if you have a general complaint

Use the link above to report a complaint. A complaint is defined as a written concern or dissatisfaction with a person, service, or process that requires clarification, investigation, and resolution...

Click here to learn more about academic grievances and related policies...

An Academic grievance is defined to include unjust treatment by a college official (faculty) including misconduct or a condition the student believes to be unfair, inequitable, discriminatory, or a hindrance to the student’s education progress.  Use the link above to obtain the Academic Grievance form. The form should be completed and submitted to the faculty member and/or Academic Chair within 10 days of incident.

Click here to report non-academic grievance...
A non-academic grievance is used when there is clear and convincing evidence that a college official (Staff) has treated a student unfairly through forms of discrimination, abuse and/or harassment (non gender based). Use the link above to obtain a Non-Academic Grievance form. Complete the form and submit to the area supervisor where incident occurred.

Click here to report sexual misconduct...
Use the link above to report any gender based discrimination, including, sexual misconduct, sexual harassment, sexual exploitation, dating violence, rape, bullying, sexual assault, domestic violence, and stalking.


Contact Information:

Jennifer Comedy-Holmes
Dean of Student Success

Campus Bench