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Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

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Alamo Colleges' Library Information

St. Philip's College
• MLK Campus Library
• Southwest Campus Library

Performance Excellence

At the Alamo Colleges, we believe in an integrated approach to organizational performance management that results in

(1) delivery of ever-improving value to students and other stakeholders, contributing to organizational sustainability;

(2) improvement of our overall effectiveness and capabilities; and

(3) organizational and personal learning.

Our approach is the Criteria for Performance Excellence created by the Baldrige Performance Excellence Program and sponsored by the National Institute for Standards and Technology (NIST).
We believe in being informed by data before making decisions, and we believe that everything can be improved.

Performance Excellence Strategic Objective and Goals

Continuously improve our employee, financial, technological, physical and other capacities with focus on effectiveness, efficiency, and agility.

A. Deploy to scale performance excellence (Baldrige) approaches to ensure organizational sustainability through use of data, continuous improvement, and efficient and effective work systems.
B. Build talent and engage employees with a focus on collaboration, application of knowledge and skills, and high performance teams.
C. Ensure sound financial management with emphasis on cost containment.
D. Innovate and maximize technology to support student and employee success.
E. Develop environmental sustainability initiatives and processes.
F. Improve partnerships and alliances by two-way communication with external communities.

Performance Excellence Initiatives


  •  Leadership Model
  •  Strategic Planning Model
  •  Strategic Planning Stakeholder Retreat
  •  Action Plan Coaching and Monitoring
  •  Student and other Stakeholder Engagement and Satisfaction Data, Analysis, and Prioritization
  •  Data Days
  •  Student Success KPIs
  •  Other KPIs
  •  HR People Plan
  •  FOCUS PDCA Model
  •  FOCUS PDCA Training

Build Talent and Engage Employees

  • Team Development
  •  Facilitator Development
  •  4 Disciplines of Execution
  •  Senior Leader Development
  •  Leadership Development Day
  •  The Speed of Trust Workshops
  •  Project Management Essentials
  •  Partnerships with Leader in Me Schools
  •  Leadership Consortium (National Partnership)
  •  7 Habits for Highly Effective People Workshops
  •  Team and Organizational Performance Workshops
  •  Alamo Colleges Leadership Academy for Success (ALAS)
  •  HR Focus Groups
  •  Communications Focus Groups
  •  PACE Survey, Analysis and Prioritization

Technology and Innovation

  • Software Inventory Matrix
  • IT Plan
  • Alamo Ideas
  • Innovation Grants

Environmental Sustainability

  • Paperless Alamo Colleges
  • Four-day Work Week
  • Solar Panels Program
  • Recycling

Two-way Communication

  • Community Partnership Events
  • Chancellor Town Meetings

Performance Excellence Initiatives

  • Baldrige
  • Build Talent and Engage Employees
  • Technology and Innovation 
  • Environmental Sustainability 
  • Two-way Communication